•  +  1. What is Singg.tv?

  First and foremost, Singg.tv is a free online community for both aspiring and professional singers. Singg.tv provides a variety of FREE and constantly updated information surrounding vocal training and singing techniques.

•  +  2. What is free and what costs on Singg.tv?

  Everything is free on Singg.tv except the 360° Vocal Training Program called "Mastering the Voice". You can access the Singg.tv blog, participate in the member forum, refer to the "Singing FAQ" and submit singing related questions at absolutely no cost. Signup for your free Singg.tv account.

•  +  3. Why do I need to create an account to access the forum?

  This allows us to keep a certain quality to the information and discussions taking place in the forum. It also allows you to post treads and comment within the forum.

•  +  4. Is Singg.tv a subscription based service?

  No, Singg.tv is not a subscription based web site. Everything is free except for the "360° Vocal Training Program", which is a one-time purchase package.

•  +  5. What are the payment methods?

  Singg.tv uses Paypal to securely process the transaction. You can make your payment with your Paypal account or with any major credit cards via Paypal.

•  +  6. Do I need a Paypal account to make a purchase?

  Even though we use Paypal to securely process the transaction, you don't need a Paypal account to make a purchase. If you don't have a Paypal account, you can use your credit card to make the payment through Paypal.

•  +  7. Why can't I login?

  If you have trouble logging in, in most cases, closing all open browsers, deleting your temporary internet files (cookies, cache) and starting over will fix the issue. Verify that you don't have CAPS lock on, as the passwords are CaSe Sensitive.

About the 360° Vocal Training Program

•  +  8. What is the 360° Vocal Training Program?

  Designed as a complete online vocal training system, the 360° vocal training program called "Mastering the Voice" takes singers of any skill level or style through a complete vocal training course. The program includes 10 audio-based lessons, video demonstrations, a printable eBook of the 10 lessons with visual support, a package of audio vocal exercises called "A Complete 360° of Vocalizes", and a 10-week practice routine guide.

•  +  9. What is included in the 360° Vocal Training Program?

  Downloadable audio (MP3) lessons
  The program includes ten 15 - 20 minute high quality professional audio (MP3) lessons, which serve as the primary instructional tool. The lessons can be downloaded from the lesson's page to your computer and MP3 player.

  Video demonstrations
  Video demonstrations are included with each lesson that contains any physical exercises. These videos can either be viewed within the lesson's page or downloaded to your computer and ipod.

  A printable PDF eBook
  Other than the audio download and the support video tutorials, a printable PDF eBook is also included with each lesson. More than just a text version of the lesson, it also includes extra visual support to demonstrate the exercises

  A complete package of vocal exercises
  A comprehensive package of MP3 audio files called "A Complete 360° of Vocalizes" for all voice types, ranges and skill levels. Load the files to your MP3 player or burn the files to a CD and listen to them on your CD player or in your car.

  A 10 week practice routine outline
  This is a 10-week practice plan in order to help guide you through the training program and organize your daily and weekly practice routine.

•  +  10. Can the lessons be bought separately?

  Yes, you can purchase any of the lessons separately. Keep in mind that buying the complete package is way more economical and some lessons may have references to others. The program is designed as a complete step-by-step approach, treating all aspects of vocal technique and performance.

•  +  11. Can I solely buy the Vocal Exercise package or eBook?

  Yes, the Vocal Exercise Package called "A Complete 360° of Vocalizes" and / or eBook for "Mastering the Voice" can be purchased separately.

•  +  12. Are the lesson files copy protected?

  No, the files are not copy protected, so you can use them on any computer or device.

•  +  13. How long will it take to get the link to my lessons after purchase?

  As soon as your payment has been processed (about 15 seconds), you will be re-directed to the Singg.tv site and your purchased lessons will be in the "My Lessons" section.

•  +  14. How long will the lessons stay in my member account?

  Lessons will remain in the "My Lessons" section of your member account as long as your account remains active. Basically, until you delete your member account.

•  +  15. What kind of guarantee do you offer?

  We are so confident that you will love this vocal training program and get excited about the improvements in your voice that we are willing to back it up with a full eight-month money back guarantee. No questions asked. No funny loop holes.

Technical Issues

•  +  16. What are the System Requirements for the lessons?

  All of the "360° Vocal Training Program" related files are compatible with Mac & PC. A CD/DVD writer isn't necessary but is good if you want to burn the lessons to a CD's for your stereo system.

•  +  17. In what format does the eBook come in?

  The eBooks version comes in PDF format, which is viewable on both PCs and Macs. In order to view a PDF file, you need the Adobe Acrobat Reader software installed on your computer. If you don't already have it, you can download it for free at:http://www.adobe.com/products/acrobat/readstep2.html

•  +  18. What type of internet connection will I need?

  For streaming, you will probably want to have a high-speed option like Cable or DSL. Slower modem speeds or other low-speed options do not stream very well so you are better off downloading the files at once.

•  +  19. Why can't I play the videos?

  You need to install Windows Media Player or QuickTime to view any of our downloadable high qualitymovies. Otherwise, are you trying to play *movie clips* or are you trying to play a *streaming video*? The two are completely different. Streaming movies require that you have nothing on your computer or network that could interfere with the communication between our streaming servers and your computer. The following can cause blockage of these transmissions and therefore the inability to play streaming movies: Corporate networks, hotel networks, badly configured home router, or a wireless network.

  To test your players, please do not use the streaming movies, rather download the video, right-click on the full video link and save it to your hard-drive ("save link as" in Firefox, "save target file as" in IE). Now play the clips *from your hard-drive*. If you can play the clips, you know the problem is either with your internet connection or with your network. If you cannot play the clips, then the problem is with your computer. Make sure you have installed the latest version of Windows Media Player or QuickTime.

•  +  20. Why the site is not working well in Internet Explorer 6

  Internet Explorer 6 is now an obsolete browser, which is why we invite you to download Firefox or if you prefer Internet Explorer 7